Client: TriCounty Air Conditioning

I created this chat bot for TriCounty Air Conditioning to assist their employees in submitting warranty requests. The process is complicated, depending on the vendor and the type of warranty owned by the customer. This chat bot leads employees through the process of finding the right form to submit warranty requests.

Tools used: Typeform

I created this interactive quick reference guide as part of the global roll-out of a new performance initiative. The guide shows the five major steps of the process and highlights relevant milestones and resources.

Tools used: Adobe Acrobat, Canva

I created this as a quick guide for professionals who are working on cultivating a growth mindset. Click on the link to see the full infographic.

Tools used: Canva